Privacy Policy for Tribeca Spa of Tranquility
Last Updated: November 1, 2025
At Tribeca Spa of Tranquility ("we," "us," or "our"), we value your patronage and respect your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website (hosted by Wix) or book an appointment through our scheduling provider (Mangomint).
1. Information We Collect
We collect personal information that you voluntarily provide to us to facilitate your visit and process your transactions. This includes:
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Identity Data: First name and last name.
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Contact Data: Email address and telephone number.
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Financial Data: Credit card details (number, expiration date, and CVC) and billing address.
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Transaction Data: Details about treatments you have booked and payments you have made.
2. How We Collect Your Information
We collect data primarily through the following method:
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Direct Interaction via Mangomint: When you book an appointment online, purchase a gift card, or fill out intake forms, you are entering data directly into our booking and payment processor, Mangomint.
3. How We Use Your Information
We use your Personal Data for the following legitimate business purposes:
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Scheduling: To book, confirm, and manage your appointments.
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Payments: To process deposits, service fees, and product purchases securely.
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Communication: To send appointment reminders (via email or text) and respond to your inquiries.
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Marketing: To send you updates, newsletters, and exclusive promotions regarding Tribeca Spa of Tranquility services (you may opt out of these at any time).
4. Disclosure of Your Information (Third Parties)
We do not sell your personal information. However, we share your data with specific third-party service providers strictly to operate our business:
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Mangomint: We use Mangomint as our primary booking software and payment processor. Your personal and financial data is stored and processed on their secure servers to facilitate your appointments and transactions.
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Wix: Our website is hosted by Wix.com. They provide us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications on secure servers behind a firewall.
5. Data Security
We take the security of your data seriously.
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Payment Security: We do not store full credit card numbers on our local devices. All payment transactions are encrypted and processed through Mangomint’s secure payment gateway, which adheres to PCI-DSS (Payment Card Industry Data Security Standard) compliance.
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Access: Access to your personal profile is restricted to authorized employees of Tribeca Spa of Tranquility who need the information to perform their job duties.
6. Marketing and Opt-Out
If you have opted in to receive marketing communications from us, we may use your email or phone number to send you news and special offers. You can ask us to stop sending you marketing messages at any time by:
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Clicking the "unsubscribe" link in any marketing email.
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Replying "STOP" to SMS marketing messages.
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Contacting us directly.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Tribeca Spa of Tranquility
462 Greenwich St.
New York, NY 10013
1 (212) 226 - 4141